ck447's Privacy Policy

What Information We Collect

ck447 collects only the information necessary to provide our services. There are two main sources of data collection:

2.1 Information You Provide

When registering an account, completing identity verification, or contacting our support team, the information you provide may include:

• Full name, date of birth, and gender
• Email address and mobile number
• Bangladeshi National ID (NID) or passport details (for age and identity verification)
• bKash, Nagad, or Rocket number and bank account details (for financial transactions)
• Support messages sent via live chat or email

2.2 Automatically Collected Information

When you use our Site, certain information is collected automatically:

• IP address and device information (model, operating system, browser)
• Login time, session duration, and a record of pages visited
• Usage patterns collected through cookies and similar tracking technologies
• Gameplay history, betting records, and transaction logs

Purpose of Data Use

ck447 uses collected information for the following purposes:

• Identity Verification: To confirm the age and identity of users (services are provided only to those aged 21 and above).
• Account Management: To create, maintain, and secure your account.
• Payment Processing: To complete deposits and withdrawals via bKash, Nagad, Rocket, or bank transfer.
• Customer Support: To resolve your questions and issues via live chat and email.
• Fraud Prevention: To identify suspicious activity and ensure account security.
• Responsible Gaming: To detect unusual usage patterns and take steps to provide assistance when needed.
• Service Improvement: To improve the functionality of the Site and the user experience.
• Legal Compliance: To ensure compliance with applicable laws and regulations.

Data Sharing & Disclosure

ck447 does not sell your personal information or transfer it to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

4.1 Service Provider Partners

We work with trusted technology and service providers who process data on our behalf — such as payment gateway providers, server hosting services, and anti-fraud tools. Strict confidentiality agreements are in place with these partners.

4.2 Legal Requirements

Information may be disclosed as part of a court order, a lawful request from an investigating authority, or other legal processes.

4.3 Business Restructuring

In the event of any merger, acquisition, or transfer of assets involving ck447, user information may be transferred. We will endeavour to give advance notice in such an event.

Cookies & Tracking Technologies

ck447 uses cookies to keep the Site functioning properly and to improve the user experience. Cookies are small text files stored in your browser.

5.1 Essential Cookies

These cookies are essential for the basic operation of the Site — such as maintaining login sessions and ensuring security. They cannot be disabled.

5.2 Analytics Cookies

These cookies help us understand which pages are visited most and how users navigate the Site. This information is collected anonymously.

5.3 Cookie Controls

Cookies can be disabled or deleted from your browser settings. However, disabling essential cookies may limit some functionality of the Site.

Data Security Measures

ck447 adopts industry-standard technical measures to keep your personal and financial information secure:

• SSL Encryption: All data transfers are encrypted via TLS/SSL technology, preventing third-party access.
• Access Controls: Only authorised personnel can access your personal information, and only within the scope of what is necessary.
• Two-Factor Authentication: Additional verification measures are available to keep your account secure.
• Regular Security Audits: Regular audits are conducted to identify and address vulnerabilities in our systems.
• Encrypted Storage: Sensitive information is stored in encrypted format.

However, it is not possible to guarantee 100% security when transmitting information over the internet. We are committed to ensuring the highest level of protection, but users also have a responsibility to keep their login credentials confidential.

Data Retention Period

ck447 retains personal information only for as long as necessary to fulfil the relevant purpose or as required by legal obligations. Generally:

• All account and transaction-related information is kept while the account is active.
• Even after an account is closed, information may be retained for a specified period for legal, regulatory, or fraud-prevention reasons.
• Customer support conversations are kept for a limited period for future reference.

Once the specified period has passed, personal information is securely deleted or anonymised.

Your Rights

ck447 respects users' rights regarding their information. You have the following rights:

• Right of Access: You may request to know what information we hold about you.
• Right to Correction: You may request correction of any inaccuracies in your information.
• Right to Deletion: In certain circumstances you may request deletion of your information, though this may not apply where legal obligations exist.
• Right to Object to Processing: You may object to the use of your information for specific purposes.
• Marketing Opt-Out: You may opt out of receiving promotional messages at any time.

To exercise these rights, contact our privacy team at [email protected]. We will process your request within a reasonable time.

Protection of Minors

ck447 strictly provides services only to individuals aged 21 and above. We do not knowingly collect information from any minor.

If we are informed that a minor has created an account, that account will be suspended immediately and the associated information will be deleted. If a parent or guardian believes their minor child has registered on this Site, please contact us immediately at [email protected].

Third-Party Links

If the ck447 website contains links to external sites, the privacy policies of those sites will apply. We are not responsible for the data collection or usage practices of those third-party sites. Users are encouraged to read the privacy policy of any external site before visiting it.

Policy Changes

ck447 may amend or update this Privacy Policy from time to time. For any significant changes, we will publish a notice on the Site and update the "Effective Date" at the top of the page.

Continued use of the Site after a policy change will be considered as your consent to the updated policy. We therefore recommend visiting this page regularly.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact our privacy team:

You can also contact us directly via live chat — visit the Site, open the chat window, and send us your question.